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Shipping & Returns/Refunds Policy

Thank you for shopping at ECCAdvertising. We are committed to providing you with the best possible customer experience. To ensure your satisfaction, we have outlined our shipping and returns/refunds policy below. Please read this policy carefully before placing an order or initiating a return.

Shipping Policy

Processing Time: We aim to process and ship your order within 1-2 working days. During peak periods, processing time may be extended.

Shipping Carriers: We use reputable international shipping carriers to deliver your order as quickly and safely as possible.

Estimated Delivery Time: Once shipped, orders typically arrive within 5 working days. However, delivery times may vary depending on your location and other factors beyond our control.

Returns & Refunds Policy

If you are not entirely satisfied with your purchase, we are here to help. Our return and refund policy allows you to return your order within 14 days of receiving it, subject to the following conditions:

  • Before returning your order, please contact us at info@eccadvertising.com with your order number and reason for returning the order. We will provide you with further instructions.
  • The item(s) must be returned in their original condition, with all original packaging and materials.
  • The customer is responsible for return shipping costs.
  • Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original method of payment.
  • Refunds will be processed within a reasonable timeframe after we have received and inspected the returned item(s). Please note that it may take some time for the refunded amount to appear in your account, depending on your bank or credit card issuer.

Return Shipping Address

ECCAdvertising Returns
Ceresweg 38
8938BG Leeuwarden(Netherlands)

If you have any questions or concerns about our Shipping & Returns/Refunds Policy, please do not hesitate to contact us at info@eccadvertising.com. We are always happy to help and will do our best to resolve any issues you may have.